IT Partner Services by IT Boss

IT Boss Pty Ltd provides expert, reliable technical support services and field services to other IT companies, MSPs, and consultants across Queensland and Australia. We work under your brand, helping you scale your operations, deliver more projects, and keep your clients happy — without adding to your payroll.

Our White-Label & Subcontracting Services

Network & Infrastructure Deployments

Professional on-site network installations handled by experienced technicians:

- Router, switch, and firewall configuration (Cisco, Meraki, Fortinet, Ubiquiti, etc.)

- VLAN, VPN, and Wi-Fi setup

- Structured cabling, patching, and cable management

- Site surveys, testing, and documentation

We handle the install; you keep full client visibility and control.

Hardware & Device Installations

Dependable hands-on assistance for your client rollouts:

- Workstation and server setup

- Printer, scanner, and POS configuration

- Hardware imaging and deployment

- On-site verification and reporting

Perfect for multi-site rollouts, upgrades, or urgent field support.

Microsoft 365 & Cloud Services

Extend your service capabilities with our cloud expertise:

- Microsoft 365 migrations and tenant management

- Azure AD, Intune, and endpoint security configuration

- Teams, SharePoint, and OneDrive deployment

- Cloud backup and disaster recovery

Certified Microsoft Partner support — white-labelled for your business.

On-Site IT Technicians (Subcontract)

Need boots on the ground? We’ve got you covered:

- On-demand or scheduled site visits

- Hardware swaps, network testing, and troubleshooting

- Staff relocations and office fit-outs

- Detailed reporting back to your central helpdesk

Local presence — done under your brand.

Remote Technical Support (White-Label Helpdesk)

Outsource your Level 1–2 support while keeping your clients happy:

- Phone, email, and remote desktop support

- Patch management, updates, and monitoring

- Integration with your PSA/ticketing system (ConnectWise, Halo, etc.)

- SLA-based service delivery

Scale your support without sacrificing quality or response times.

Project Overflow & Peak Period Coverage

Holiday, after-hours, or high-volume coverage

- Short-term technician resourcing

- Project support and remote assistance

Flexible, affordable, and 100% confidential.

Why Partner with IT Boss

- Fully insured (Public Liability & Professional Indemnity)

- Licensed cablers (ACMA-registered technicians)

- Microsoft & AWS Partner credentials

- Confidentiality guaranteed – NDAs available for all partner work

- Professional, uniformed technicians representing your brand

IT Boss acts as a seamless extension of your team — trusted, experienced, and invisible to your clients, making us your go-to partner for cloud service management and white-label IT support.